Big storms, damaging winds and bushfires can cause massive damage and leave your policyholders or strata residents without a functioning workplace or a safe place to call home.
At Solutions Building Group, we have a large team of customer service and repair coordinators, as well as Trade Partners on standby who are ready to respond immediately to a catastrophic event.
After a natural disaster, Solutions Building’s Catastrophe Standby Team is on call to spring into action and respond to all clients within an hour of receiving their claim.
With connections to hundreds of qualified and highly skilled tradespeople. We are able to ensure the most urgent issues are dealt with while simultaneously managing the needs of properties that have suffered from minor damage.
We will keep in touch with your policyholders and manage their expectations so that they feel they are being looked after.
As a fully licensed construction and building repair supplier for the insurance industry, we have proven repeatedly that we are able to provide excellent response times and outstanding service during times of natural disaster.
Key to the success of our catastrophe response plan are: